In this issue, we take a closer look at today’s utility customers. They’re younger, always connected, and expect much more from utilities—we break down the challenges and share actionable ideas.
The new utility economy: Managing challenges and maximizing opportunities, from grid modernization and revenue protection to new players in solar.
Impact of Innovation: Utilities benefit from energy storage to line sensors, and trends like smart cities and the “Internet of Things.”
The new customer relationship: benefits and challenges of solar adoption, prepaid utility service and marketing emerging programs.
From leveraging AMI to tapping into the power of predictive analytics, benefits and value-add solutions for utility and customer are within reach.
From cyber security to line loss mitigation, this issue of FutureReady explores the risks and benefits of a more connected utility.
The changing distribution model, rate structures, new regulatory approaches transactive energy’s role in assesing the value of energy services.
How utilities are using new strategies for demand response programs and the tools used for program effectiveness and recruitment efforts.
Distributed energy resources, adapting to new bi-directional energy flows, and how grid analytics are key to planning and managing distribution systems.
The role of standards design and development in software integration and data management applications.
Extracting value from big data for increased accuracy of demand response, outage management and revenue protection programs.
Strategies for consumer engagement, distributed generation and cloud-based computing solutions.
Leveraging existing AMI investments to achieve greater efficiency and customer satisfaction.
The importance of consumer education, overcoming customer resistance and boosting adoption rate.
Deriving big business benefits from the data and process automation that smart grid solutions deliver.
The convergence of AMI and DA, smart grid security, selecting an MDM vendor, and more.